Legal Policies

By accessing and using the Rich Solutions Tech website and software products, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not use our website or products.

1. Use of Software

Rich Solutions Tech grants you a limited, non-exclusive, non-transferable license to use our software products solely for your personal or internal business purposes, in accordance with the applicable product license agreement. You may not resell, sublicense, distribute, or modify our software without explicit written authorization.

2. No Financial Services

Nothing on this website or within our software products constitutes investment advice, financial advice, brokerage services, portfolio management, or any other regulated financial service. Rich Solutions Tech is a software company. All software tools are provided for informational and operational purposes only.

3. User Responsibility

You are solely responsible for all decisions you make using or based on our software. Rich Solutions Tech bears no responsibility for any financial losses, missed opportunities, or adverse outcomes resulting from your use of our software on third-party platforms.

4. Intellectual Property

All content on this website and within our software products, including but not limited to code, design, text, and documentation, is the property of Rich Solutions Tech and is protected by copyright and intellectual property laws.

5. Limitation of Liability

To the fullest extent permitted by law, Rich Solutions Tech shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or software products.

6. Governing Law

These Terms of Use are governed by the laws of the United States. Any disputes shall be resolved in competent courts with jurisdiction over Rich Solutions Tech operations.

Rich Solutions Tech respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our software products.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, such as your name, email address, and any information submitted through our contact forms. We also collect non-personally identifiable information through cookies and analytics tools.

2. How We Use Your Information

We use collected information to: respond to your inquiries; process software licensing and support requests; improve our website and products; and communicate product updates and support information. We do not sell or share your personal information with third parties for marketing purposes.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services

We may use third-party services (such as Google Analytics) to help us understand website usage. These services may collect information about your use of our website in accordance with their own privacy policies.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, please contact us at contact@richsolutionstech.com.

Rich Solutions Tech aims to ensure customer satisfaction with all software products and services. This Refund Policy outlines the conditions under which refunds may be issued.

1. Software Licenses

Refund requests for software licenses must be submitted within 7 days of purchase, provided the software has not been activated or used. Once a license has been activated, refunds are not available unless a technical defect is confirmed by our support team.

2. Onboarding & Support Services

Onboarding and support services that have been fully delivered are non-refundable. Partial refunds may be considered for services not yet rendered at the time of cancellation request.

3. Requesting a Refund

To request a refund, contact us at contact@richsolutionstech.com with your order details and reason for the request. We will review all requests and respond within 5 business days.

4. Technical Issues

If our software is confirmed to have a technical defect that prevents normal use and cannot be resolved by our support team, a full refund may be issued at our discretion within 30 days of purchase.

Rich Solutions Tech uses cookies and similar tracking technologies on its website to improve user experience and collect analytics data. This Cookie Policy explains how we use cookies.

1. What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to website owners.

2. Cookies We Use

We use essential cookies necessary for website functionality, and analytics cookies (such as Google Analytics) that help us understand how visitors interact with our website. We do not use advertising or marketing cookies.

3. Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Cookies

Third-party services embedded in our website (such as Google Analytics) may place their own cookies on your device. These are governed by the respective third-party privacy and cookie policies.

Rich Solutions Tech is a software company. The following risk disclosure is provided for informational purposes regarding the use of our software tools on third-party financial platforms.

1. Software-Only Product

Our products are software tools provided "as-is" for use on supported third-party platforms. Rich Solutions Tech does not provide investment advice, brokerage services, or financial recommendations of any kind.

2. User Responsibility for Platform Risk

Users who choose to use our software on trading or financial platforms do so at their own risk. Trading futures, forex, and other financial instruments involves substantial risk of loss. Only risk capital should be used on any financial platform.

3. No Guarantee of Results

Rich Solutions Tech makes no representations or warranties regarding financial outcomes, trading performance, or investment results. Past performance of any software feature, algorithm, or tool is not indicative of future results.

4. No Endorsement of Platforms

Reference to any third-party platform in our software or documentation does not constitute endorsement, affiliation, or partnership with that platform. Users are responsible for complying with the terms and conditions of any third-party platform they use.

5. Independent Decision-Making

All trading and investment decisions are made solely and independently by the user. Rich Solutions Tech has no involvement in, control over, or responsibility for any activity that occurs on third-party platforms through or in connection with use of our software.